ABOUT US

Office PC Support and Office Backup Solutions™ are a spinoff idea of GMx Technologies, Inc., founded in 1999 with the mission of developing software solutions for many of the problems faced in today’s work environments. While computers and automation help us achieve new levels, it also has complicated our lives with far more problems than one individual or office can manage without help. Our mission is to help our customers monitor, manage, control, and survive their IT environments to maximize their intellectual capital resources. GMx Innovations, LLC was the incubator for the highly successful web marketing company eClick Performance. Office PC Solutions, Inc and Office Backup Solutions™ provide essential support and help desk functions for smaller growing companies such as doctor practices, legal firms and any other business that depends on computer systems to function but does not have a full time IT staff. Our help desk and backup solutions provide foundation of having help when you need it.

At Office PC Solutions our view is from the perspective of you our customer. We have developed systems management tools for major financial, insurance, manufacturing and other Fortune 1000 companies worldwide. We focus on providing solutions for smaller businesses by eliminating the need for fulltime dedicated IT professionals so the disasters of everyday computer use are not a time-consuming distraction. In both extremes the goal is to provide the tools that are best suited for the environment, regardless if the user is a highly skilled computer expert or an important member of your office team. Your office needs the tools that fit your needs and expertise.

The key is to provide the services and system you need not the ones we would like to sell. Our goal is to provide you with the solutions that are the correct size for your environment.

Our CIO, Sam Howard, is a well-known expert at the enterprise level. He has designed and managed the backup processes for a wide range of customers. He states that; “The rules are the same for backing up, storing and restoring data for a one person company as they are for those with over 100,000 employees. How you do it is what is different.”

Our experience has found critical flaws in the backup processes in every client’s office. Even offices that had started on the right path, drifted off course over time, violating one or even several of the following tenants of data backup best practices:
* Follow the daily backup routine.
* Store data at multi-site and at secure locations.
* Replace Tapes that wear out as they are affected by the environment.
* Encrypt data so only authorized staff can access it.
* Track vendor software version changes and/or understand all new software to insure the backup software is finding the proper directories as the application software changes and/or new software is implemented.

Data restoration is what is needed when you have a crash! Data restoration is really the most critical part of the process for getting your practice back running. Restoring data is not something you can afford to take risks with doing without experience. The risk of destroying good data by replacing it with out of date or corrupt data is very high when you do not know how to perform the process correctly.

During our journey to find a backup solution for our customers that would be both reliable and cost effective, we found many companies that perform backup services and most are in compliance with the immerging HIPAA requirements for medical practices. However, we found the backup solutions market bridges a broad continuum from inexpensive “first month free” customer installed disks to very expensive storage solutions similar to those used by the US Government.

The typical offering with the first month free is cost effective but requires the user to perform the setup, configuration, control and then the user needs to be responsible for the monitoring the process. You are on your own, risking backing up the wrong data or no data if there is a change in vendor software or the backup configuration tool. Furthermore, most small to medium offices do not want the resource opportunity cost of hiring trained and experienced computer personnel or hiring a service to come on site to backup the data, verify it and then move it to a remote secure site. And only very large offices are willing to invest in their own expensive backup tape equipment.

At the end of our discovery journey, we determined to develop a cost effective, secure and reliable backup solution that offers customers the kind of professional support they need on a daily basis. The Office Backup Solutions process is fully monitored and managed by IT professionals. Our staff can see changes before your office opens in the morning. In many instances we have been able to work with the client’s medical software provider to resolve problems that occurred when overnight your medical practice management software has been updated and failed to operate as intended. Our monitoring process has also identified other software or hardware related problems. Our experienced support staff has the ability to support your office with more than backup troubleshooting. We can provide technical support as needed.

GMX TECHNOLOGIES KEY PERSONNEL:

Alan Preston, Chief Executive Officer

Mr. Preston has more than 25 years of diverse management and IT experience in high-technology corporations. Before joining GMx Technologies, the parent of Office Backup Solutions, Mr. Preston was a director of Professional Services with CommerceQuest. In that role, he hired, mentored, and managed over 50 highly talented architects, senior developers, and project managers. He played a significant role in helping CommerceQuest grow from 80 to 525 people at its peak. Mr. Preston also serves on the board of Four Point Products, Inc., a company he co-founded in 1995. His corporate experience includes operations management roles for AT&T, Honeywell Space and Avionics, and GE. He is a graduate of Claremont McKenna College, Claremont, California, where he received his Bachelor of Arts in Economics with emphasis in Business Administration.

He has an outstanding ability to motivate teams and lead projects to success. He brings a wealth of relationships and experience to GMx Technologies that assure its success.

Samuel P. Howard, Chief Information Officer

Mr. Howard is a founding member of GMx Technologies. He also serves as the President and Senior Consultant for Technical Systems Support Group, Inc. Mr. Howard is one of the lead architects on the Virtual Appliances development team. Mr. Howard has been working and consulting in the field of computers and electronics since 1986. He has experience with a wide range of systems from Intel/Microsoft through IBM Mainframes (CMS and MVS), including many variants of UNIX and VAX/VMS. He has been leading Technical Systems Support Group, Inc since its inception in 1996. Mr. Howard has been a Sun Certified Solaris Administrator since 1996.

John Brown, Vice President Business Development

Mr. Brown is an experienced general manager working with leading technology companies. He has served in senior vice president and general management positions with AT&T, Lucent, Paradyne Corporation, Tech Force Corporation, and Equant Integration Services. With over 20 year’s management experience, his responsibilities have included profit-and-loss management in global business units with annual revenues in the hundreds of millions. At AT&T, Mr. Brown expanded the sales of the digital access product line, leading all competitors in worldwide market share. He has demonstrated ability in leading diverse organizations through major acquisition and organizational change. He has exposure in leading a cross section of functional disciplines including sales and marketing, product development, manufacturing, and materials management. Mr. Brown has proven strengths in recruiting and retaining powerful teams under dynamic circumstances. He holds a Bachelor of Arts degree in business administration from the University of South Florida with a double major in management and accounting.

ADVISORY BOARD:

Dr. Mark Eberbach, Eberbach Plastic Surgery

Dr. Eberbach established his surgical practice in Florida in 1989. His practice in Hudson, Florida specializes in cosmetic surgery, breast, face and trunk. He also applies these cosmetic skills to reconstruction for breast cancer and hand surgery. Dr. Eberbach is well known in the industry as a highly skilled and caring surgeon. He is certified by the American Board of Plastic Surgery, the American Board of Surgery, and is a Fellow of the American College of Surgeons. He also a former assistant clinical professor of surgery at the University Of South Florida College Of Medicine in Tampa.

Dr. Eberbach received his medical degree - with distinction - from the University of Michigan, and completed his internship and residency in general surgery there. During that time Dr. Eberbach was elected to the medical scholastic honor society, Alpha Omega Alpha. He completed his training in plastic and hand surgery, as well as a fellowship in craniofacial reconstruction, at the University of Miami. He holds six United States patents and several international patents for various medical devices he developed.

Jimmy Lee, Director Technology Acceleration – Mainline Information Systems, Inc.

Mr. Lee is currently the Director of the Technology Acceleration Team for Mainline Information Systems, Inc., where he is responsible for their architectural consulting practice, focused on accelerating the deployment of new-age technologies and their respective systems infrastructure. Its services include design, implementation and support for SNA/IP migration, web enablement, and Linux high-end solutions.

Prior to his association with Mainline, Mr. Lee was the Director of Large Scale Corporate Computing at Equant, Inc. He was responsible for IBM S/390 and zSeries solutions and the corporate data center. His technical skills were honed in his work as Chief Architect for Techforce Inc., where he gained extensive knowledge of IBM mainframes, operating systems, applications, channel-attached devices, and networking.

Ravi Katikala, Principal Architect, CommerceQuest, Inc.

Mr. Katikala serves as a Technical Advisor to GMx Technologies, bringing over 10 years of consulting and client relationship management experience to the role. As Principal Technologist and Senior Architect at Mercator Software (formerly Novera), he created innovative solutions for major clients such as General Motors, The Home Depot, Fidelity Investments, Priceline, and ProcureNet. Mr. Katikala reported directly to the CTO and worked closely with marketing, sales, engineering, and professional services in studying and applying advanced technologies for Mercator customers. As a Senior Architect with IBM Global Services, and a consultant for Syntel, Inc., he served clients such as Ford Motor Company, the Florida Senate, Time Customer Service (Time-Life), Bell Atlantic, and NY Life. Mr. Katikala has a BS, Electrical Engineering from Kakatiya University, India, and completed post-graduate course work at the University of Michigan.